Latest News

More than half (59%) of job seekers struggle with the time investment needed to find a new role, stating that the job search is as time-consuming as a full-time position. That’s according to a survey conducted by job application tracking platform, RoleCatcher.

At a time when the Office for National Statistics (ONS) has reported record vacancy numbers since summer 2021 and widespread skills shorta...

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Despite the ongoing challenges in China and U.S. relations, some optimism remains around recent progress made between the two countries in key areas. During the three-day virtual forum "Beyond Differences, Towards Cooperation" hosted by the China-U.S. Exchange Foundation (CUSEF) and the China Center for International Economic Exchanges (CCIEE), world leaders and political influencers dis...

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Bugcrowd, the leader in crowdsourced cybersecurity, has released its 2022 Priority One report to spotlight the key cybersecurity trends of the past year, including the rise in the adoption of crowdsourced security due to the global shift to hybrid and remote work models, and the rapid digital transformation associated with it. The report reveals that the strategic focus for many organisations acro...

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The Future of Customer Service

Published: 17 Jan 2022

Having surveyed 2,600 consumers and contact centre professionals in both the UK and USA, research commissioned by PCI Pal® (LON: PCIP), the global cloud provider of secure payment solutions for business communications, has found that 61% of consumers overall (81% in the UK and 40% in the US) feel that an increased use of technology to handle customer service enquiries, such as chatbots or sel...

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Unfortunately, the current health crisis is causing more and more flights to be cancelled or severely delayed.

In such cases, you as a passenger have certain rights. These rights were established by the European legislator in a Regulation no. 261/2004, the so-called ‘Passengers Regulation’. These rights apply to passengers who depart from the European Union as well as to passengers who arrive in ...

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Eighty per cent of regular remote workers have not been promoted since working remotely and 44% have not had access to training, according to a survey from workingmums.co.uk in partnership with The Changing Work Company.

The qualitative survey highlights the experiences of those who have been working remotely or in a hybrid way, half of them since before the pandemic, and aims to give them a voic...

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The Great Resignation that plagued companies for the last two years may finally be slowing in 2022, according to the Employment BOOST Job Search Outlook Survey, with 84 percent of respondents indicating they do not anticipate changing jobs in 2022.

Additional key findings from the survey include:

- Nearly 88 percent of those surveyed are not worried about losing their job in 2022.

- Men are ma...

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Compared to an optimal uniform price, charging different customers different prices in online markets has limited effects on profits, finds new research from ESMT Berlin.

Price discrimination – charging different customers different prices for the same goods – is common in offline markets as it allows companies to increase profits. Despite its promises, price discrimination has however not been i...

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For investors focused on environmental, social and governance (ESG) factors, seeing the benefits of their investing at work in the world is essential to their participation – and critical to any interest they might have in dedicating even more dollars toward ESG investments, according to a new investor survey released today by Nuveen, the $1.2 trillion global investment manager of TIAA.

The surve...

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