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Corporate INTL Newsroom · Competition & Antitrust

DMCC Act Receives Royal Assent, Giving the CMA New Digital Powers

By The Corporate INTL Newsroom · 28 May 2024

Taped cardboard parcels stacked on a wooden shelf against a white brick wall, illustrating online shopping under the DMCC Act

The Digital Markets, Competition and Consumers Act received Royal Assent on 24 May 2024, giving the Competition and Markets Authority new powers over the most powerful technology firms and a direct role in enforcing consumer law. The DMCC Act, published as 2024 chapter 13, also reforms UK competition law and introduces new rules on subscription contracts, fake reviews and hidden fees.

The government said in its announcement that the Act will give the CMA tools to stop technology businesses with strategic power from misusing their position to the disadvantage of competitors and consumers.

Digital markets regime

Under the new regime, the CMA can designate a firm as having strategic market status in relation to a digital activity following an investigation. Only firms above a turnover threshold are eligible: under section 7 of the Act, the CMA must estimate that the undertaking's or group's global turnover exceeds £25 billion, or its UK turnover exceeds £1 billion, in the relevant period. The government expects only a handful of the most powerful global technology companies to be designated.

Once a firm is designated, the CMA can set tailored conduct requirements that require it to change the way it operates if it is not treating users fairly, and can make interventions to boost competition, for example for people using smartphones or businesses relying on cloud services. The government says firms that fail to comply with CMA decisions could face fines reaching tens of billions of pounds, balanced by checks and balances on the regulator.

Consumer protection changes

The Act allows the CMA to enforce consumer law directly and creates new penalties for traders that break it. Businesses will have to give consumers clearer information before they enter a subscription contract, remind them when a free or low-cost trial is ending and make it easy to leave. Unavoidable hidden fees must be included in the initial price or clearly shown at the start of the purchasing journey, and fake reviews are banned. The CMA also gains powers to monitor road fuel prices.

What happens next

Many provisions do not take effect on Royal Assent and will be brought into force by regulations. The CMA will need to publish guidance and decide which digital activities to investigate first. Large technology groups should assess whether they are likely to meet the strategic market status thresholds, while consumer-facing businesses across sectors should review subscription journeys, pricing displays and review management ahead of commencement.

Sources

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